Terms and Conditions

Welcome to Wolfiek Norway!
These terms and conditions explain important information about your purchase, delivery and your rights as a consumer. By shopping with us you agree to the following terms.

1. Company information:

Wolfiek Norway is operated under the following entity:

Company name: Wolfiek Norway AS
Organization number: 931704702
Address: Jaktåsen 72, 1570 Dilling, Norway
Email: sales@wolfieknorway.no
Phone : +47 93 40 18 81

2. Payment:

We offer the following secure payment methods:
- Vipps
- Credit card
- PayPal

The amount will be deducted upon confirmation of the order, unless otherwise stated. All prices are in NOK and include VAT (unless otherwise clearly stated).

3. Delivery:

Orders are processed and shipped from our warehouse in Norway.
Estimated delivery time: 3–5 business days from order confirmation.
You will receive a tracking link once your order has shipped.

4. Right of withdrawal / Return:

As a consumer, you have the right to cancel your purchase within 14 days after receiving the item.

To initiate a return, please contact us at sales@wolfieknorway.no. We will provide you with instructions for returning via Posten Norge. Products must be returned unused and in original packaging.

Please note: Certain products may be exempt from the right of withdrawal, especially ammunition and other goods classified as dangerous goods or regulated products.
For more information about which items cannot be returned, please contact us by phone or email.

5. Complaints:
If the product is defective or not as described, you have the right to complain within 2 years of receipt.

Send us an email to sales@wolfieknorway.no with a description of the problem and a picture of the product. We will follow up quickly with a solution, which may include a new product, refund or repair.

Read more about consumer rights in Norway at:
https://www.forburkertilsynet.no/

6. Conflict resolution:

If a dispute arises, we will always try to resolve the matter directly and amicably.
If we do not reach a solution, you can contact the Norwegian Consumer Authority for mediation:
https://www.forburkertilsynet.no/klageguide

7. Privacy:
We process your personal data in accordance with GDPR and protect your privacy.
You can read our privacy policy here.

If you have any questions or concerns, please contact us at sales@wolfieknorway.no.

Thank you for shopping at Wolfiek Norway!